With the following declaration we comply with our legal obligation to inform you about the collection and storage of data, the type of data stored, its purpose and the identity of our company
A. Subject of data protection
The subject of data protection is personal data. This is individual information about personal or factual circumstances of a certain or determinable natural person. This may include, among other things, the name, postal address, e-mail address or even usage data such as the IP address of a computer.
We would like to point out that there are security gaps in Internet-based data transmission. It is therefore impossible to provide complete protection against access by third parties. Nevertheless, the website is secured in accordance with the state of the art by the usual measures against loss, destruction and manipulation as well as against access, modification or distribution by unauthorised persons.
B. Automatic data collection, processing and use
For the purpose of providing our business services, which includes in particular the following, we may collect and process personal data:
– Order confirmation and processing,
– Issue of credit notes,
– Carriage/transport of goods,
– Export and import formalities and customs declarations (customs and VAT),
– Communication with the customer (newsletter, emails, Outlook),
– Improvement of the Ekko-Meister AG offers and their positioning in the market,
– Website/tools activities (including orders, configurations, CAD and data downloads, live chat, visited Ekko-Meister AG websites, usage behaviour)
C. Purpose of ekkomeister.com Profile
You have the possibility to create and edit your own ekkomeister.com profile on the website. The ekkomeister.com profile enables you to simplify the execution of article orders, product configurations and the use of further services such as download of CAD data and product information, requesting information and receiving further offers, information and services from Ekko-Meister AG.
D. Personal data collected for the creation and operation of the profile
When opening an ekkomeister.com profile, personal data, especially your name, first name, phone number and e-mail address are requested. For the opening we use the so-called double opt-in procedure: After the registration we will send you a notification e-mail. By activating a corresponding link you can confirm the opening.
In order to fulfil or process the orders, configurations, etc. that you have initiated, you must also store the following additional information in your profile: Your preferred method of payment, your address details (seat, billing and/or delivery address).
Ekko-Meister AG has the right to process or supplement the data you provided when creating the ekkomeister.com profile in order to fulfill the resulting contractual obligations and to operate the ekkomeister.com profile.
E. Use of CRM software
For the purpose of marketing and analysis activities Ekko-Meister AG uses CRM software from CREDEMA®. Under “www.CREDEMA.eu” the currently applied data protection regulations according to DSGVO/GDPR can be viewed.
F. Transfer of data to third parties
G. Marketing and analysis activities
For this purpose Ekko-Meister AG processes your personal data collected during registration and use of the ekkomeister.com profile for marketing and analysis activities. Within the scope of marketing and analysis activities Ekko-Meister AG can, for example, send you offers for Ekko-Meister AG products and services that are the same or similar to those you have previously purchased or used. If you would like to renounce the sending of such offers you can adjust your ekkomeister.com profile at any time by clicking the button “unsubscribe” or request the deletion of your ekkomeister.com profile informally to the given address.
H. Individualized information and offers
If you open an ekkomeister.com profile, we merge and evaluate your consumption and usage behaviour data at Ekko-Meister AG in order to provide you with relevant and individualised information and offers tailored to your interests (e.g. recommendations and hints for certain products or services). By opening your ekkomeister.com profile you agree that we may offer you such information and offers.
I. Market research
In the context of market research Ekko-Meister AG may invite you to participate in surveys to improve our services and products.
J. Electronic communication
With the opening of an ekkomeister.com profile you give us the consent to provide you with suitable hints, recommendations and offers of the Ekko-Meister AG. This is done by means of non-analogue communication such as e-mail, telephone, SMS or instant messaging. If you want to renounce the sending of this communication you can adjust your ekkomeister.com profile at any time by clic